Oxorel ("we," "our," or "us") respects the privacy of our users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website at oxorel.com.
Information We Collect
When you submit a quote request through our website, we may collect the following personal information:
- Full name, email address, and phone number
- ZIP code and home address
- Home ownership status
- Type of home service requested
- IP address, browser type, and device information
- Information collected via cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Match you with verified home service professionals in your area
- Contact you by phone, SMS, or email regarding your service request
- Share your information with our network of service partners to fulfill your request
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
Sharing Your Information
By submitting a quote request on our website, you consent to us sharing your personal information with our network of verified home service professionals and marketing partners for the purpose of fulfilling your request. These partners may contact you directly by phone, SMS, or email.
We do not sell your personal information to unrelated third parties. We may also disclose your information when required by law or to protect our legal rights.
Telephone Consumer Protection Act (TCPA)
By submitting a form on our website, you expressly consent to receive calls and SMS text messages from Oxorel and its partners at the phone number you provided, including by use of automated dialing systems or pre-recorded messages. You understand that your consent is not a condition of purchase. Standard message and data rates may apply. You may opt out at any time by replying STOP to any SMS or contacting us directly.
Cookies
We use cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns, and deliver relevant content. You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correct: Request correction of inaccurate information
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale or sharing of your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request to know what personal information we have collected about you, request deletion of your information, and opt out of the sale of your personal information. To exercise these rights, please contact us using the information below.
Do Not Call Policy
We comply with the Telephone Consumer Protection Act (TCPA) and maintain an internal Do Not Call list. If you do not wish to be contacted by phone, please notify us and we will add you to our Do Not Call list within 30 days. You can make this request by emailing us at the address below.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Security
We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Oxorel
Email: privacy@oxorel.com
Website: www.oxorel.com